I had the opportunity to hear Mark Sanborn last evening at a dinner event for Johns Manville. (I am facilitating a team building exercise for them this evening.) Mark touched on so many ideas relating to building a successful organization, team, and customer experience. He is worth looking into if you are in need of a motivational speaker that delivers more than just a good feeling. I am certain that following his advise, any organization will separate themselves from the “pack”. As I have had an opportunity to reflect on his message(s), I would like to share at least one that I thought was very valuable. “You are always making a difference.” He goes on to describe that it is good, bad, or indifferent. Indifference being the worst of the three. Good is obviously the one we should be seeking. A simple idea and yet so very profound if you think about it. Please do so!
All the best,
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